Ahead of the official guidance being published, Department for Transport has provided CPT with the following information to help bus and coach operators in England prepare for the mandatory wearing of face coverings by public transport users from Monday 15 June.
**Please note that this is not official guidance and some of the information contained within this update may be subject to change**
Who will have to wear face-coverings?
- All passengers on buses, coaches*, domestic and international trains, trams, passenger ships/vessels and hovercraft, aircraft, and cable cars in England.
- DfT is working with the Devolved and Administrations and operators to test options on face coverings for cross-border and international services.
- The regulation will not apply to those in other spaces such as stations, seaports or airports, but operators may choose to ask their passengers to wear a covering in transport hubs where appropriate.
- The regulation will only apply to passengers, it will not apply to the workforce. The wearing of any protective clothing or PPE by the workforce is a matter for the operators to address following a risk assessment as part of their health and safety responsibilities. DfT will work with operators and other interested parties to ensure that face coverings are available to their staff.
Who is exempt?
- Following an Equalities Impact Assessment, exemptions will apply to those with:
- Breathing difficulties and other respiratory conditions.
- Conditions affecting their dexterity, meaning they are not able to put on a face covering.
- Mental health conditions such as anxiety or panic disorders.
- Other non-visible disabilities such as autism.
- Cognitive impairments, including dementia, who may not understand or remember the need to wear a face covering.
- Visual impairments, with a restricted field of vision, particularly if any residual vision is at the lower edge of the normal field of view.
- Impairments which would make it difficult to put on or take off a face-covering safely, accurately, consistently or without pain.
- DfT also expects there to be reasonable judgement to ensure people can respond appropriately to avoid the risk of harm to themselves or others, and seek emergency medical assistance if required.
- The exemptions also apply to those who rely on lip-reading. This would include carers who are travelling with someone for whom a face covering will inhibit communication.
- You will also be able to remove your face covering for eating/drinking if necessary and taking essential medication.
- The regulation will not apply to children under 11 or children on dedicated school transport services.
- DfT expects everyone to wear a face-covering if they can. The above list of exemptions is not exhaustive and would extend to someone who has a justifiable reason for not wearing one on the grounds of health or disability not outlined above.
What about compliance?
Operators asked to remind passengers of the rules and regulations
- DfT hope that the travelling public will be happy to wear face coverings to help protect others, and therefore hope that there will be high levels of compliance with this new policy, reducing the need for enforcement.
- Operators have discretion over how their staff can enforce this regulation. DfT asks operators to remind passengers of the rules and deny access to services, or remove passengers from services, if they continue to fail to comply without legitimate exemption. The regulation will include specific powers for operators to do this.
- Where the above steps fail, the police and potentially other bodies will be provided with the power to fine a passenger if they continue to refuse to comply and/or become anti-social. The exact fine level will be in line with the existing Coronavirus restrictions.
- DfT is working through whether transport operators and unions would be content for their staff to have fining powers, or if it will only be the police with those powers. DfT welcomes views on this.
What is a face covering?
- A face covering is a cloth covering that covers the wearer’s nose and mouth which can be made at home. You can find out how to make one here.
- You should not use medical grade PPE as this needs to be reserved for health and care workers, people should make or buy their own. However, someone wearing PPE would be compliant with the regulation.
In the summer of 2019, ten of Britain’s most critically acclaimed actors came together to take on their toughest role ever: to record an album for the wonderful @bbcchildreninneed.
We were delighted to help transport to the ‘Half-Moon Helpers’ to the world-famous Abbey Road Studios to help complete the recording process!!
“In the summer of 2019, ten of Britain’s most critically acclaimed actors came together to take on their toughest role ever: to record an album for BBC Children In Need.
This 90-minute film charts the making of the album, Got It Covered. Its stellar cast includes Helena Bonham Carter, Jim Broadbent, Olivia Colman, Shaun Dooley, Luke Evans, Suranne Jones, Adrian Lester, Himesh Patel, David Tennant and Jodie Whittaker. With just 12 weeks to record the album, each actor must choose a song that has special meaning for them and must make their cover version their own.
Cameras follow the actors behind the scenes as they cram rehearsals into their busy schedules. The illustrious company get to grips with being out of their comfort zone and we see the real them unfold. To help guide our actors on their musical journey are veteran producers Guy Chambers and Jonathan Quarmby and vocal coach Mark De–Lisser. There are also a few surprises provided by Will Champion and Jonny Buckland from Coldplay.
The actors also visit some charity projects that Children in Need supports in order to help raise funds and awareness.”
Please click here for more.
The Driver and Vehicle Standards Agency (DVSA) earned recognition scheme has been created to offer a new way to prove companies meet the required driver and vehicle standards.
By joining this scheme we have proven that we are:
- Continuously monitoring our own compliance
- Using DVSA-validated IT systems
- Compliant with vehicle and road safety standards
The scheme is an initiative from the DVSA that has allowed us to opt to achieve Earned Recognition status by sharing tachograph and maintenance data with them.
It’s a voluntary scheme that’s designed to work for operators of all sizes and we are very proud to have joined just 7% of all transport operations (PSV or Haulage) who are allowed to claim this.
What Does This Mean For You?
As the entire Allenby Coach Hire team continues to strive for excellence, this exclusive recognition offers another insight into the high level of service that our customers can expect to achieve.
Accreditation by the DVSA means that our fleet of vehicles and drivers will be at their optimal condition for you. We take safety seriously at Allenby, and ensuring our drivers are well rested and our vehicles are well-maintained means you can rest assured that your journey with us will be a safe one.
More information on the DVSA Earned Recognition scheme.
If you have any questions or would like any help with this, please give us a call on Tel. No. 01883 330095
Write reviews and add ratings of places
On Google Maps, you can write reviews for places you’ve visited. You can also leave info about a place, like if it’s quiet, lively, or romantic. These reviews and opinions are voluntary. We don’t pay reviewers for adding them to Google Maps.
What others will see
All reviews are public, so anyone can see what you write. You can’t add an anonymous review.
Here is some more info that others will see:
- The name on your About me page
- Other reviews you’ve written on Google Maps
- Photos you’ve added to Google Maps
Add a rating or review
- On your computer, click here to visit the verified Allenby Coach Hire Google Maps page and make sure you’re signed in.
- Search for a place.
- On the left, scroll down and click Write a review.
- In the window that appears, click the stars to score the place. You can also write a review.
Your review will be visible in Google Maps until you take it down. After your review is published, you can edit what you wrote, or change the rating and pictures you included.
Edit or delete your review
- On your computer, open Google Maps.
- In the top left, click Menu .
- Click Your contributions choose Reviews.
- Next to the review you want to edit or delete, click More .
- Choose an option and follow the instructions.
If you have any questions or would like any help with this, please give us a call on Tel. No. 01883 330095.
We love receiving feedback. It helps us to constantly strive to improve our levels of service and it offers a great way for our clients to contact us and provide details regarding their experience with us.
Facebook is one of the most respected 3rd party websites offering an independent and impartial way for people to leave a review/recommendation.
To recommend us please follow the 6 steps below:
- Visit our official FB page by clicking here.
- Click Recommendations or Reviews on the left side of the Page.
- Click Yes to recommend the Page or No to not recommend it.
- Write a Recommendation. You can also select any of the tags below (example: friendly staff, slow service) to recommend or not recommend a specific feature of the business.
- Click next to Post to select your audience.
- Click Post.
You can also recommend a business by commenting on a friend’s post asking for Recommendations or share a Page with friends
If you have any questions or would like any help with this, please give us a call on Tel. No. 01883 330095
Whether you’re planning school trips, sporting events for the year, business offsites – or simply booking a trip with friends – finding a reliable and reputable coach hire company is important.
When choosing a coach operator, there are many elements to consider such as safety and punctuality, not to mention affordability. Additionally, more often than not, coaches are hired for celebrations or memory-forming moments such as weddings, theatre trips or sports events, which means timing and good communication is crucial. Read more
Welcome to the Summer edition of our quarterly newsletter.
June and July are always hectic months for Allenby – so this is just a sample of what we’ve been up to.
I hope you find something of interest below – I look forward to hearing from you if you think we can help, but meantime, if you’re off on holiday soon, have a great break.
Very best wishes
Thank you to all those who continue to contribute to our reviews. In the last 3 months we’ve notched up another 25 reviews and maintained our score of 4.89 out of 5. Here’s just a few comments from recent guests:
I was on the recent trip with the Croydon Parkinson’s Group to Bewl Water, and Andy our driver was very helpful, got us there in good time, and brought us back a different route through the countryside and villages which we enjoyed. The coach was comfortable as well.
From when I made the booking with the help of both Linda and John, I knew we were in safe hands. Thank you so much for your efficiency and patience and great driving!
Geoff was considerate and helpful and our parish women’s group would recommended him to anyone.
The coach was clean and comfortable and arrived punctually. Bernard, the driver, was very amicable and drove well.
If you hear of anyone who might need help, we’d be grateful of a mention 🙂
On the road
As I mentioned in the introduction, June and July are always action packed months for Allenby – so here’s just a few of our trips in the last 3 months:
Chaldon WI to Bletchley Park
Bromley Portage to Godstone Farm
Emily Ash Trust to Top Shop in Oxford Street
Knights Garden Centre to the Hampton Court Flower Show
Warlingham Probus to Chatham Dockyard
Old Surrey & Burstow Pony Club to the Badminton Horse Trials
Godstone Gardeners on a fantastic selection of trips
Other places we visited this quarter that you might like to take a look at include:
Finally, we were delighted to be asked to provide transport for the Antiques Roadshow at Nymans Gardens
The next 3 months should be equally action packed – we look forward to updating you next time.
Behind the scenes
OK – so let’s talk about Euro 6 emissions!
Not the most riveting of subjects I know. But actually this is a really rather important piece of legislation.
It’s been 25 years since the ‘Euro 1′ standard required the fitting of catalytic converters to petrol cars, reducing the levels of carbon monoxide being released into the environment.
Euro 6 is the latest in this series of standards and seeks to reduce pollutants such as hydrocarbons, oxides of nitrogen, particulate matter as well as carbon monoxide.
Needless to say, although these new standards have been expected for a while, it will mean major changes for anyone running their business using on-road vehicles. The mayor of London has put in place legislation that will prevent non-Euro 6 vehicles from entering the congestion zone by 2019. So before too long companies that don’t make changes to their fleet won’t be able to offer trips into London!
Because of our policy of replacing all our vehicles every 3 years, we’ve been choosing to buy Euro 6 vehicles and already more than half of our fleet is compliant with the new Euro 6 emissions legislation. We will be fully compliant by the time the legislation is introduced.
Yes – you can rely on Allenby 🙂
It has been 25 years since the ‘Euro 1′ standard required the fitting of catalytic converters to petrol cars, reducing the levels of carbon monoxide being released into the environment. Euro 6 is the latest in this series of standards and seeks to reduce pollutants such as hydrocarbons, oxides of nitrogen, particulate matter as well as carbon monoxide.
We spoke to John Dewberry, Managing Director of Allenby Coach Hire, to find out what he thinks of this legislation and how it affects the coach hire industry as a whole.
“We’ve known this has been coming for the last 5 years” explains John. “Because of our policy of replacing all our vehicles every 3 years, we have been choosing to buy Euro 6 vehicles and now more than half of our fleet is compliant with the new Euro 6 emissions legislation.”
Brexit and the May election
John believes that neither Brexit nor the upcoming May election will affect or delay these changes in emissions standards. “If vehicle manufacturers want to sell their products in Europe, or if coach companies want to drive in Europe, they will need to comply with Euro 6.
Also, the mayor of London has put into place legislation that will prevent non-Euro 6 vehicles from entering the congestion zone by 2019. So one way or another, if you run a coach hire company, you will eventually need to replace your fleet.”
Impacts on the coach hire industry
Needless to say, although these new standards have been expected for a while, it will mean major changes for anyone running their business using on-road vehicles. So what impacts will these changes will have on Allenby Coach Hire’s competitors?
“Some coach companies, if they don’t renew their vehicles frequently, will find it impossible to fund the replacement of their fleet. If the business owner is nearing retirement age, perhaps they’ll decide to retire early. Or perhaps they’ll decide not to offer any trips into London” John suggests.
“We’ve had this type of change before though, with Euro 5 and previous iterations, so in general, people will just get on with it” he adds.
The future of coach hire and emissions standards
In John’s opinion, this will be the last round of standards for combustion engine vehicles. “It’s likely that the next wave of changes will require all new vehicles to be electric” states John simply. “The coaches that we’ll buy next April, for instance, will be Euro 6 compliant. But they’ll probably be electric the following year”.
Overall John is positive about such changes and improving the air quality for all. “I think it is necessary to reduce the emissions that are coming out of vehicles on the road. Nobody wants their town full of dirty lorries and cars polluting the air. But it’s a very complex issue” says John.
“Electric cars may produce next to no particulates to get discharged into the air, but how is that electricity being generated? And what is the carbon footprint of making the electrical cars and vans in the first place? We need to have a view on the bigger picture of such environmental initiatives” he points out.
An alternative solution to electric vehicles is already being trialled in London in 2017 – the hydrogen-powered, zero-emission buses made by Wrightbus in Northern Ireland. The London Mayor, Sadiq Khan, has committed to buying about 300 zero emission buses by 2020 for use in the capital.
“This technology is the ideal solution, the only byproduct of these machines is water, but they’re too expensive at the moment to be a feasible solution for the vast majority of businesses” John concludes.
One thing is certain, with his finger on the pulse of the future of transportation, John Dewberry will make sure Allenby Coach Hire stays forward-thinking and up to date will all regulations.
Welcome to the first 2017 edition of our new quarterly newsletter spotlighting just a few of the things we’re been doing over the last 3 months.
As you may have read in the press, we recently decided that it was unacceptable that the good people of Oxted should be unable to get to work because of the rail strikes. So we laid on 3 minibuses in the morning and 3 in the evening to help them out.
And when Southern rail decided they should lay on a replacement bus service, many people still decided to use our minibuses. You can read more about it here Daily Mail and also see a recent news clip here on ITV.
I’d like to thank everyone for their very kind feedback – and take this rather belated opportunity to wish you a happy new year!
Very best wishes
We are very proud of our reviews. Thank you to all those who have contributed.
Here’s our latest ‘scores on the doors’:
5 star: 104 reviews
4 star: 8 reviews
2 star: 2 reviews
Here’s what Mark Wright had to say recently:
“Excellent service during the recent southern strike. Its a shame you don’t advertise more widely, I only heard about this via word of mouth”.
It seems that even though Allenby have been in the area for many years, we’re still a bit of an ‘unknown’. So please, if you hear of anyone who might need transport, we’d be grateful of a mention 🙂
On the road
In the last 3 months we’ve taken some 51 groups on a wide range of visits. Here’s just a few highlights:
We took the good folk of Yew Tree Court Sanderstead to Le Personne Caterham (pictured)
HayesAra spent a fun day at the Portsmouth Christmas Market
St Marys Church enjoyed a trip to Oxford for their annual Carol Concert
…and we took several companies out for their annual ‘bash’
If you’re interested in hiring us to take your club on an excursion, please contact us (details below)
Our work with schools
In the last quarter we’ve supported a number of local schools with their ‘usual’ day to day needs, but we’d particularly like to mention:
Sevenoaks school’s hockey match in Norwich
Woldingham’s students as we helped them to get to school during the rail strike
Sevenoaks school’s boarders as they did their Christmas Shopping before they returned home
Downe School on their trip to see Peter Pan at the Churchill Theatre (O no you didn’t – O yes we did)
Behind the scenes
Allenby Coach Hire is a team – and it’s a team that works together to consistently deliver a reliable, presentable and friendly service.
This quarter, I’d like to pay tribute to the team using the words of just a few of our happy customers:
“From the first ‘phone call to Linda, Allenby’s staff were very courteous and efficient. The coach was of a very high standard and Bernard, the driver, was very helpful and friendly to all our guests”
“The booking was efficiently handled. The trip itself (to Glyndebourne) was a great success: the driver, Barry, was very considerate to the group (eg enquiring whether anyone needed a wc stop en-route). A good driver and excellent timings throughout”
“First class service from driver Geoff. On time at all points, very reliable”
“From start to finish I can’t fault Allenby Coach Hire. Very amenable, excellent communication and on the day, our coach driver, Andy, was very polite and helpful. All round, a great Company to work with”
“It is very easy to book coaches with Allenby. All the team are so helpful and all the drivers are very friendly”
Take a bow, all pilots and ground crew
If you think we might be able to help you (or a friend) with a future event, please do call – and experience the Allenby team yourself.
Oxted – Sevenoaks non-Southern Rail Replacement
This is to confirm that we will be running our rail replacement service on the 10th, 11th and 13 January 2017.
Due to the alternative service being organised by Southern and the expected lower demand we will only be running the 7am and 7pm coaches,
We may add additional coaches if there’s an increase in demand – there would need to be a minimum of 6 people confirmed for us to implement an additional run.
The 7am and 7pm coaches will run irrespective of numbers.
Pick up point: outside Sainsbury’s Oxted High Street (the Southern service will run from the cinema side)
Cost: £10.00 each way
Payment: to the driver before the start of the journey
We wish everybody the best of luck with next week!
John and the Allenby Coach Hire team
Here’s the latest information about Allenby Coach Hire’s commuter run to Sevenoaks.
We have been hired by Southern to provide a coach service from 06.08 to 20.55 with other coach companies also being hired in. This service will be free of charge as far as we know.
We are also being approached by customers who used us during the last disruption saying that they would still prefer to use us, using the system we had in place last time. This would involve a payment of £10.00 per trip.
We are happy to offer this but obviously we run the risk of people using the free service and us not being required.
We are sending this post out to gauge whether there is enough of a demand for our pre-booked service to make it worthwhile to run.
Would you please indicate your preference by e-mail to email@example.com or Facebook. Then depending on the demand we will make a decision on Friday afternoon.
Just to remind everybody. Our coach would run:
|Oxted – Sevenoaks||Sevenoaks – Oxted|
The cost would be £10.00 each way, collected at the start of each journey. You would need to pre-book your seat as this is a legal requirement.
John and the team at Allenby Coach Hire Ltd
Are you affected by the SouthernRail strikes on 13th, 14th and 16th of December 2016? We are trying to help reduce disruption by providing an alternative service.
We are running coaches from Oxted to Sevenoaks and back to help commuters get to work.
Coach times will be 6am, 7am and 8am
Return service at 6pm, 7pm and 8pm
The pickup point in Oxted will be outside Sainsbury’s in the High Street.
The pick up at Sevenoaks will be at the bus stop near the taxi rank within the station grounds.
If you wish to use the service you need to contact us before you travel. *This is a legal requirement for us to operate the service*
Payment can be made on the day.
The cost will be £10.00 each way.
Please contact us by email on firstname.lastname@example.org to make your booking.
We will run the service irrespective of the number of customers who book.
Are you affected by Southern Rail strikes December 2016?
We are looking at offering a mini coach service from Oxted to Sevenoaks and Oxted to East Croydon at hourly intervals from 06:00 to 09:00 and returning from 17:00 to 20:00 at £10 each way on each day of the strike.
This service must be pre-booked.
Please email email@example.com to register your interest.
Welcome to the first edition of our new quarterly newsletter spotlighting just a few of the things we’re been doing over the last 3 months. I hope there’s something of interest for you. Read more
Recent blog posts
- Backing Britain’s Coaches. March 30, 2021
- Mandatory wearing of face coverings on public transport in England June 12, 2020
- BBC Children In Need: 2019 Got It Covered November 6, 2019
- DVSA Earned Recognition Scheme July 4, 2019
- How To Leave A Review On Google Maps July 1, 2019